Remote Assistance Perth

Screen share, problem solved.

Most IT issues don't need a van and a call-out fee. Give us a minute to connect to your screen and we'll fix it while you watch. Unlimited remote support is included for every managed client; one-off support is available for everyone else.

What we do

• On-demand troubleshooting — connect in minutes, diagnose in real time, fix on the call.
• Application training — Microsoft 365, Teams, Outlook, SharePoint — we'll walk you through the thing that's annoying you.
• Printer, email and device setup — the five-minute jobs that eat your morning.
• Software installs and updates — pushed and verified remotely.
• Warm handoff to on-site — if we can't fix it remotely, we bring in a technician. Rarely needed.

Why HCS

• Unlimited for managed clients. No ticket counting, no drip billing for five-minute fixes.
• Secure connection. Enterprise-grade remote tooling with per-session approval — nobody's on your screen unless you let them in.
• Perth business hours, Australian voice. Call, get a person who already knows your setup.

Need help right now?

Managed clients: download the Splashtop agent and we'll connect.

Not a client yet? Book a free consult →